Privacy Policy
At E-Filing Buddy, based in India, we value your privacy. This Privacy Policy ("Policy") outlines the types of information we collect when you visit our website, https://efilingbuddy.com ("Site"), the reasons for its collection, and how we utilize it.
The terms "You," "Your," "Yours," and "User" refer to the individual, organization, or entity using our Site.
The terms "We," "Us," and "Our" refer to E-Filing Buddy, including its subsidiaries and affiliates.
TThis Privacy Policy is subject to the terms outlined in our Terms of Service. If you have any questions or concerns regarding this Policy or how your personal data is processed, please contact us at efilingbuddy.com@gmail.com.
1. INFORMATION WE COLLECT FROM YOU
We gather specific information that you provide to us, which is necessary for fulfilling our contractual obligations and ensuring compliance with legal requirements.
- Account Signup Information: When you create an account, we ask for information such as your email address, name, phone number, username, password, personal identification number, and address.
- Communication Data: If you contact us through email or other communication channels, we collect the details of your interaction and any information you choose to share. This helps us address your requests effectively and manage your communication history.
- Payment Information: In order to process payments for features on the Site, we may require your credit or debit card information, including card number, expiration date, card type, billing address, tax identification number, and your name.
- Login Information: If you log into your account, we collect authentication data, such as your username and password, to ensure secure access.
2. INFORMATION WE COLLECT AUTOMATICALLY
When you use our Site, we may automatically collect information related to your activity, which helps us enhance our services, meet legal obligations, and improve the Site’s functionality.
- Log and Device Information: We collect data like IP addresses, browser types, internet service providers (ISPs), referring/exit pages, operating system information, date/time stamps, and clickstream data when you access the Site, even without logging in.
- Tracking Technologies and Cookies: We use cookies, tags, and other tracking technologies (such as click tracking codes, item tracking codes, device IDs, and customer numbers) to gather information on your device’s operating system and improve the Site’s user experience.
- Geo-location Data: We may collect approximate location data based on your IP address to offer personalized services. This data is gathered only when you access the Site through your device.
- Usage Data: We use tools like Google Analytics to track how you interact with the Site, such as which pages you visit, what you search for, bookings you make, and other actions on the Site. Google places a permanent cookie on your browser to help identify you as a unique user. For more information, you can refer to Google’s privacy policies.
3. HOW WE USE YOUR INFORMATION
We process your data in accordance with applicable data protection principles. The information we collect from you may be used for several purposes, including but not limited to:
- Identifying and authenticating users
- Creating and managing user accounts
- Establishing a secure and trusted environment
- Analyzing statistics and conducting market research
- Staying connected and maintaining communication
- Customizing marketing content and advertisements
- Sending billing and payment-related information
- Managing and fulfilling user orders
- Contacting users for customer support or other inquiries
- Improving the quality of our services
- Ensuring the security of data and preventing fraud
- Complying with applicable laws and regulations
- Collecting feedback from users
- Posting testimonials and user reviews
- Providing ongoing customer support
We collect personal information from you only when we have your consent, when it is necessary to fulfill a contract with you, or when processing it aligns with our legitimate business interests.