• This is a notice issued under Section 133(6) of the Income Tax Act, 1961: As per the Act, you are required to respond within 10 days of receiving this notice.

Privacy Policy

Privacy Policy

At E-Filing Buddy, headquartered in India, your privacy is our priority. This Privacy Policy ("Policy") explains the information we gather when you visit our website, https://efilingbuddy.com ("Site"), the reasons behind collecting it, and how we utilize it.

Terms like "You," "Your," "Yours," and "User" refer to the individual, organization, or entity using our Site. Terms like "We," "Us," and "Our" refer to E-Filing Buddy and its affiliated entities.

This Policy is subject to our Terms of Service. For inquiries or concerns regarding this Policy or data processing, please contact us at efilingbuddy.com@gmail.com.

1. INFORMATION WE COLLECT FROM YOU

We collect specific information from you to deliver our services, meet legal requirements, and uphold our contractual commitments.

  • Account Information: When creating an account, you’ll be asked to provide details such as your name, surname, email address, phone number, username, password, personal identification number, and physical address.
  • Communication Data: If you contact us through emails, chats, or other means, we record the content of your communications and any additional information you share. This helps us respond effectively and manage your requests.
  • Payment Information: For transactions on the Site, you may need to supply financial details like your credit/debit card number, card type, expiration date, billing address, tax identification number, and cardholder name.
  • Login Credentials: When accessing your account, we collect authentication data such as usernames and passwords.

2. INFORMATION WE COLLECT AUTOMATICALLY

When you interact with our Site, we may gather additional data automatically to enhance your experience, meet legal standards, and improve services.

  • Log Data and Device Information: We collect data like your IP address, browser type, ISP, referring/exit pages, operating system, date/time of access, and clickstream details. This occurs even if you don’t log in.
  • Cookies and Tracking Tools: We use cookies and tracking technologies like CI codes (click tracking), ITC codes (item tracking), ISC codes (source tracking), device IDs, and phone models to monitor user behavior and improve the Site.
  • Location Data: We may collect approximate location data, such as your IP address, to provide localized services and enhance your browsing experience. This is only gathered when you access the Site.
  • Usage Data: Using tools like Google Analytics, we track your activity on the Site, including pages visited, searches made, and actions performed. Google places a persistent cookie in your browser to identify returning users. For details, visit Google’s policies.

3. HOW WE USE YOUR INFORMATION

We process your data responsibly and in compliance with applicable data protection principles. The information we collect is used for various purposes, including:

  • Setting up and managing user accounts
  • Verifying user identity
  • Maintaining a safe and trusted environment
  • Generating statistics and conducting market research
  • Improving communication and staying connected with users
  • Customizing marketing efforts to suit user preferences
  • Managing billing and payment processes
  • Processing user orders and requests
  • Enhancing the quality of services
  • Safeguarding data and preventing fraud
  • Ensuring compliance with legal obligations
  • Gathering feedback from users
  • Sharing user testimonials
  • Providing customer support and assistance

We only collect personal information when you’ve given consent, it’s necessary for fulfilling a contract, or it aligns with our legitimate business objectives.